RBI imposes penalties of ₹1.72 Cr on SBI & Jana Small Finance Bank Over Customer Safety Lapses.

Unmesh Gujarathi - Senior Journalist and Editor-in-Chief of Sprouts News Media House
4 Min Read

RBI imposes penalties of ₹172 Cr on SBI and Jana Small Finance Bank

SBI Under RBI Radar for Lapses

• Regulatory Heat on State Bank of India

• Customer Safety Lapses Cost SBI Dearly

Unmesh Gujarathi
Sprouts News Exclusive
Contact: +91 9322755098

The Reserve Bank of India has fined State Bank of India Rs 1.72 crore for non-compliance with customer protection and regulatory norms. Jan Small Finance Bank was also penalized Rs 1 crore for violating the Banking Regulation Act. These actions highlight RBI’s strict enforcement of banking compliance and consumer safeguards.




The Reserve Bank of India (RBI) has imposed a financial penalty of Rs 1.72 crore on the State Bank of India (SBI), the country’s largest public sector lender. The penalty follows findings of non-compliance with specific regulatory directives issued in the interest of customer protection. Despite being issued a show-cause notice, the bank’s response failed to satisfy the central regulator, leading to the imposition of this penalty.
RBI identified lapses in several critical areas including non-adherence to guidelines regarding loan and repayment terms, oversight in protecting customers from unauthorized electronic transactions, and irregularities in opening current accounts. These breaches were considered serious violations under existing regulatory frameworks aimed at ensuring financial discipline and consumer safeguards.
RBI imposes penalties on SBI and Jana Small Finance Bank

SBI Penalized for Ignoring Consumer Protection Guidelines: State Bank of India penalty, RBI consumer protection, banking compliance

According to the RBI, SBI did not adequately implement measures required to limit customer liability in unauthorized digital banking transactions. Additionally, the bank failed to enforce restrictions related to the opening of current accounts and statutory directives tied to loan repayment processes. Such violations are considered detrimental to the orderly functioning of the financial system.
The central bank clarified that this penalty is strictly regulatory in nature. It does not affect the validity of any transactions undertaken by SBI with its customers or the enforceability of existing agreements between the bank and its clientele.



Jan Small Finance Bank Also Fined Rs 1 Crore by RBI: Jan Small Finance Bank, RBI penalty, banking regulation India

In a related development, the RBI also levied a fine of Rs 1 crore on Jan Small Finance Bank Limited. The penalty was imposed for non-compliance with certain provisions of the Banking Regulation Act, 1949. Specific violations were not detailed, but the action reflects the RBI’s ongoing commitment to enforcing financial discipline across the banking sector.

Also Read: ₹900 Cr Scam Shocks Mumbai as Access Fin Services Boss Vanishes.

Both actions serve as a strong reminder to all banking institutions of the consequences of regulatory lapses. They underscore the RBI’s proactive stance on maintaining transparency, consumer protection, and institutional accountability.
As per Sprouts News, these regulatory developments are expected to prompt other financial institutions to reassess and strengthen their compliance frameworks. The move also signals the central bank’s rigorous monitoring of systemic risks that could affect consumer confidence and financial stability.



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Unmesh Gujarathi – A Veteran Voice in Indian Journalism With over 28 years of experience, Unmesh Gujarathi stands as one of India’s most credible and courageous investigative journalists. As Editor-in-Chief of Sprouts, he continues to spearhead the newsroom’s hard-hitting journalism. Past Editorial Roles: • DNA (Daily News & Analysis) • The Times Group • The Free Press Journal • Saamana • Dabang Dunia • Lokmat • Master of Commerce (M.Com) • MBA • Degree in Journalism Beyond his editorial leadership, Unmesh is a prolific author, having written over 12 books in Marathi and English on subjects such as Balasaheb Thackeray, the RTI Act, career guidance, and investigative journalism. A regular contributor to national dailies and digital platforms, his work continues to inform, challenge, and inspire. • A journalist. A leader. A voice for the people.
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